Privacy Policy

Introduction

Wow Law Group is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, purchase our products, or subscribe to our SMS messaging service. We adhere to the CTIA Messaging Principles and Guidelines and all applicable laws and regulations regarding the collection and use of personal information.

Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, shipping address, and billing information. We collect this information when you place an order, create an account, or contact us for customer support.
  • Website Usage Information: We collect non-personally identifiable information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This information is collected through cookies and other tracking technologies.

How We Use Your Information

We use your information for the following purposes:

  • Order Processing and Fulfillment: To process and ship your orders, provide customer support, and communicate with you about your orders.
  • Website Improvement: To analyze website usage, identify trends, and improve the functionality and user experience of our website.
  • Marketing Communications: To send you email and SMS messages about new products, promotions, and other information that may be of interest to you, only with your explicit consent.
  • Customer Service: To respond to your inquiries, provide technical support, and address any issues you may encounter.

SMS Messaging

We offer SMS message notifications to provide you with timely updates and information related to your appointments and our services.

Opting In to SMS Messages:

  • We will only send you SMS messages if you have expressly opted in to receive them.
  • You can opt in by providing your phone number on our website and checking a box indicating your consent to receive SMS messages.
  • We may also offer opt-in opportunities through other channels, such as in-store signup forms or during checkout.
  • We will use a double opt-in process to confirm your consent. This means that after you provide your phone number and opt in, we will send you an SMS message asking you to confirm your subscription by replying with a keyword (e.g., YES).
  • We will clearly explain the types of messages you will receive and the frequency of messages before you opt in.

Types of SMS Messages

You may receive SMS messages related to:

  • Appointment reminders
  • Order confirmations and shipping updates
  • Special offers and promotions (only with your explicit consent)

Consent and Record Keeping

  • We will obtain your express written consent before sending you any marketing or promotional SMS messages.
  • We will maintain records of your consent, including the date and time of consent, the method used to obtain consent, and the content of the consent message.

Message and Data Rates

Message and data rates may apply. Please check with your mobile carrier for details.

Opting Out

You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. We will process your opt-out request immediately.

Sharing Your Information

We will never share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security protocols and technologies to safeguard your data.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date.

Your Rights

You have the right to access, correct, update, or delete your personal information. You can exercise these rights by contacting us at +1 (714) 508-8088 or [email protected]

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at

+1 (714) 508-8088 or [email protected]

Contact Information

For information collection and management inquiries, please reach out to:
 
Address: 10019 Garden Grove Blvd., Garden Grove, CA 92844
 
Phone: +1 (714) 508-8088